Robotic Process Automation (RPA) is a technology that automates manual and repetitive operations that are traditionally handled by people. It entails the employment of software robots, or “bots,” to do mundane activities including data input, invoice processing, and customer support requests. By automating repetitive and time-consuming processes, RPA helps companies enhance productivity, minimise mistakes, and save costs. The technology is intended to communicate with current systems and software, allowing it to fit smoothly into existing workflows and processes. RPA is employed in a wide range of industries, including banking, healthcare, and customer service.
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